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Insurance

Coalex provides data-driven risk profiles that help enterprises qualify for AI liability insurance — a growing requirement for deploying AI in regulated markets.


Why AI Insurance?

As AI agents make decisions that affect customers, enterprises face liability risks:

  • Incorrect medical advice from a healthcare agent
  • Wrong claim assessment from an insurance agent
  • Biased recommendations from a lending agent

AI liability insurance covers these risks. Coalex provides the governance data that insurers need to assess and price that coverage.


Risk Profile

Coalex generates a risk profile for each agent based on:

Factor Weight Source
Health score High Rolling evaluation outcomes
Escalation rate High Percentage of outputs escalated
Resolution quality Medium Correction rates and metric scores
Human oversight coverage Medium Percentage of escalations resolved
Response time Low Time from escalation to resolution
Compliance status Medium Active regulatory framework tracking

How It Works

graph LR
    A[Governance Data] --> B[Risk Profile]
    B --> C[Insurance Scoring]
    C --> D[Premium Estimation]

    style A fill:#6366f1,color:#fff
    style D fill:#10b981,color:#fff
  1. Governance data — Collected automatically through Track and Protect
  2. Risk profile — Generated from evaluation history, escalation patterns, and compliance status
  3. Insurance scoring — Shared with insurance partners (with your consent)
  4. Premium estimation — Lower risk profiles qualify for better coverage terms

Benefits

  • Lower premiums — Demonstrable AI governance reduces insurance costs
  • Faster underwriting — Insurers get structured data instead of questionnaires
  • Continuous monitoring — Risk profiles update in real-time as governance data changes
  • Regulatory alignment — Insurance requirements often overlap with EU AI Act and ISO 42001

Getting Started

Insurance scoring is available as part of the Coalex Enterprise plan. Contact your account manager or reach out at sales@coalex.ai for more information.